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Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter. (infos)

Tooty Inc.
Customer service and sales strategy evaluating, developing, training and monitoring. (infos)

Beacon Technologies, Ltd.
Permission-based IVR-interactive customer survey for customer satisfaction research. (infos)

The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty. (infos)

Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer. (infos)

Phone Pro
Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information. (infos)

Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year. (infos)

CustomInsight Internet Surveys
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research. (infos)

Ineto Integrated Customer Communications
Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service. (infos)

Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available. (infos)

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